surga 777 Privacy Policy
This page describes what we collect when you use surga 777 and how we keep that data protected. We take your privacy seriously and handle all personal information in line with applicable data-protection law.
When you create an account, deposit funds, or interact with our slot games, live casino tables, or sportsbook sections, we collect certain details to verify your identity, process your transactions, and improve your experience. We explain below what we collect, who has access to it, and what rights you have.
What We Collect and Why
Account and identity information
We collect your full name, date of birth, email address, and phone number when you register with surga 777. We also ask for a residential address so we can verify that you are in a jurisdiction where our services are available. This information is mandatory for account creation and compliance with local gaming regulations.
Payment and transaction data
When you deposit or withdraw funds, we record the payment method you use—whether that is DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank account with mobile banking, local payment, online payment, or e-wallet. We store transaction amounts, dates, and times. We do not store your full card or bank details; our payment processors handle that encryption. We keep these records to prevent fraud, reconcile accounts, and comply with anti-money-laundering requirements.
Gaming activity
We log which games you play on surga 777—such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways—along with session timestamps and bet amounts. We also track your participation in daily and weekly tournaments. This data helps us detect unusual patterns, troubleshoot technical issues, and understand how our platform is used.
Device and browsing information
We collect your IP address, browser type, operating system, and device identifiers when you access surga 777. We use cookies and similar tracking technologies to remember your login status, language preference, and betting history. This allows us to deliver a consistent experience across sessions and to identify security threats.
KYC and verification documents
To comply with identity-verification rules, we ask you to upload a government-issued ID (such as a passport or national ID card) and proof of address (a utility bill or bank statement). We store these documents securely and use them only to confirm your identity. We do not share these files with third parties unless required by law.
Your data is encrypted in transit and at rest. We use industry-standard SSL certificates and secure servers to protect all information you send to surga 777.
How We Use and Share Your Data
Internal use
We use your personal information to operate surga 777, process your deposits and withdrawals, verify your identity, and respond to your support requests. Our customer-support team may access your account details during business hours to help you with password resets, KYC document issues, or withdrawal inquiries. We also use aggregated, anonymized data to improve our platform and detect fraud.
Third-party processors
We share your data with payment processors to complete transactions via DANA, e-wallet, mobile banking, and other methods. We also work with identity-verification vendors to confirm your KYC documents. These processors are bound by confidentiality agreements and are not permitted to use your data for their own marketing. Our servers may sit outside your jurisdiction; we ensure all transfers comply with applicable data-protection standards.
Legal and regulatory obligations
If required by law, court order, or a gaming regulator, we may disclose your information to government authorities. We will not do so voluntarily and will notify you where legally permitted. We also retain transaction records for anti-money-laundering and tax-reporting purposes.
Cookies and tracking
We use cookies to store your session token, language setting, and betting preferences. These are essential for surga 777 to function. We also use analytics cookies to understand how players interact with our slot games, live casino tables, and sportsbook sections covering Liga 1, Piala AFF, and other events. You can disable non-essential cookies in your browser settings, though this may affect your experience.
Your rights
You have the right to request a copy of the personal data we hold about you, to correct inaccurate information, and to request deletion of your account and associated records (subject to legal retention requirements). To exercise these rights, contact our support team during business hours. We will respond within 14 days. You also have the right to object to certain uses of your data, such as marketing communications—we do not send unsolicited promotional emails without your consent.
Data retention
We keep your account information for as long as your surga 777 account is active. After you close your account, we retain transaction records and KYC documents for five years to comply with anti-money-laundering law. We delete other personal data within 90 days unless we are required by law to keep it longer.
Contact surga 777
If you have questions about this privacy policy or how we handle your data, our support team is available during business hours via email or in-app messaging. We aim to respond to all data-protection inquiries within 14 days. Your privacy is important to us, and we are committed to keeping surga 777 a secure and trustworthy platform.